I am getting charged late fees for the "late" return of my book rentals. The semester still has 4 weeks to go. I was told there is "no way" to differentiate between 5 week and 10 week sessions and that the fines will be reversed when I return the books.
We also have 1, 3, 8 and 15 week sessions during the summer. I asked why the fees didn't start accruing when the earlier sessions ended. "They are on a different schedule." yeah - no shit - so are those of use in 10 week courses and students in 5 week courses. I thought there was "no way" to differentiate.
So apparently they think it's easier to fine a bunch of people then give back money than it would be to separate 5 and 10 week sessions after having already separated 1, 3, 8 and 15.
So now they are charging me fines that, with the original rental fee, exceed the price of the book. If anything goes wrong with this reimbursement process, I will lose my mind.
-- Wombat of the Copier